Privacy policy

sofco Ltd ("sofco", "we", "us", "our") is a supply chain planning software company registered in England and Wales. Our registered address is in the United Kingdom.

We are the data controller for personal information collected through this website and our services. You can contact us at info@sofco.co.uk or by calling +44 (0) 1740 768360.

We collect information you provide directly to us, including:

• Name, company name, job title
• Email address and telephone number
• Information submitted through contact or enquiry forms
• Newsletter subscription preferences

We also collect information automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Send marketing communications where you have consented
• Improve our website and services
• Comply with legal obligations

We process your personal data on the following legal bases under UK GDPR:

• Consent — for marketing emails and newsletters
• Legitimate interests — for responding to enquiries and improving our services
• Legal obligation — where required by law

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact enquiries are retained for a period of 3 years unless an ongoing business relationship exists.

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to appropriate data processing agreements.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

To exercise your rights, please contact us at info@sofco.co.uk.

We use cookies to enhance your browsing experience. Please see our Cookie Policy for full details.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us:

• Email: info@sofco.co.uk
• Phone: +44 (0) 1740 768360