Galderma: Rolling Out S&OP Globally

Galderma cuts down inventory in their global Supply Chain and continues to roll out sofco's Sales & Operations Planning software.

Founded in 1981, Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. Headquartered in Switzerland, with over 5,000 employees, operating from 50 sites in 40 countries.

Why sofco?

Previously, the company relied on hundreds of spreadsheets for planning. Galderma chose sofco because of our expertise in S&OP and the flexibility of the solution to support the Galderma processes and evolving requirements.

The Challenge

"Pharmaceutical and Cosmetics supply chains are highly complex: they were traditionally based on producing high volumes to avoid stock outs; but high inventory levels carry significant costs and run the risk of obsolete stock." — Sandrine Angles, Supply Chain Manager

The Solution

The project evolved into a comprehensive Sales & Operations Planning solution. A team of around 85 people now use sofco. "sofco has helped us centralise our core processes - forecasting, capacity planning - and calculate inventory projections." — Sandrine Angles

Results

- Improved visibility on demand and volumes across the global Supply Chain - Increased forecast accuracy by 15-20% - Reduced inventory holding costs of up to €20m in several warehouses - Customer service levels consistently topped 99.5%